LEGAL REFERENCE

Your Data, Your Control

We built rajahoki around your account security and privacy. Every deposit through DANA, OVO, GoPay or QRIS, every table session, and every sportsbook bet stays encrypted and protected...

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Privacy Policy Overview

rajahoki operates under Indonesian data protection standards and regional compliance frameworks. We collect personal information — your name, email, phone number and payment details — only to verify your account, process transactions and deliver our live casino, slots and sportsbook services. Your data is never sold to third parties. We use industry-standard encryption for all DANA, OVO, GoPay and QRIS transactions. Access

to your account information is restricted to authorised staff. We retain your data for the duration of your account and as required by local law. You can request a copy of your data or ask for deletion where permitted.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions & Support

Email Support Contact our privacy team at [email protected] with any questions about how we handle your personal information or payment data.

Account Settings Log into your rajahoki account to review, update or download your personal information directly from your profile dashboard.

Data Requests Submit a formal data access or deletion request through our support portal. We respond within 14 days where local law permits.

WHY THIS PLATFORM

Privacy & Security Standards

SSL Encryption

All connections to rajahoki use 256-bit SSL encryption. Your login credentials, payment details and account activity are protected in transit and at rest.

Payment Compliance

We comply with PCI DSS standards for DANA, OVO, GoPay and QRIS processing. Your payment information never touches our servers directly.

Data Minimisation

We collect only the information needed to verify your identity, process deposits and deliver live casino, slots and sportsbook features.

Regular Audits

Our security infrastructure is reviewed quarterly by independent auditors to ensure compliance with Indonesian data protection regulations.

Staff Training

Every team member with access to account data completes privacy and security training annually. Unauthorised access is grounds for immediate termination.

Incident Response

If a data breach occurs, we notify affected users within 48 hours and work with local authorities to investigate and remediate.

WHY THIS PLATFORM

How We Handle Your Privacy

Account Verification

We verify your identity once during signup using your phone number and email. No repeated verification for every login.

Payment Data Storage

DANA, OVO, GoPay and QRIS details are tokenised. We never store your full payment credentials on our servers.

Third-Party Sharing

Your personal data is shared only with payment processors and legal authorities where required by Indonesian law.

Cookie Usage

We use cookies to remember your login session and track your lobby preferences. You can disable non-essential cookies anytime.

Marketing Communications

We send promotional emails and SMS only if you opt in. Unsubscribe links appear in every message.

Data Retention

Account data is kept for 7 years after closure to comply with Indonesian financial regulations. You can request earlier deletion.

International Transfers

Your data stays within Indonesia and Southeast Asia. We do not transfer personal information to countries outside the region.

QUICK SIGNAL

What We Protect

Login Credentials Your username and password are hashed using bcrypt. We never store them in plain text. Two-factor authentication is available for extra security.

Account Activity Every bet, deposit and withdrawal is logged and encrypted. You can view your full transaction history in your account dashboard anytime.

Personal Information Your name, email, phone and address are stored in a secure database with role-based access controls. Only authorised staff can view them.

Payment Methods DANA, OVO, GoPay and QRIS transactions are processed through PCI-compliant payment gateways. Your card or wallet details are never exposed.

Betting History Your live casino table sessions, slot spins and sportsbook bets are recorded for dispute resolution and fraud prevention only.

Communication Records Support chat logs and emails are encrypted and retained for 2 years. You can request deletion of your communication history anytime.

Privacy Policy Questions

All payment transactions are encrypted end-to-end using SSL 256-bit encryption. We never store your full payment credentials. DANA, OVO, GoPay and QRIS details are tokenised and processed through PCI-compliant gateways. Your wallet or card information stays with your payment provider.

No. We never sell your personal information. We share data only with payment processors, fraud prevention services and legal authorities where Indonesian law requires it. You can request a full list of third parties we work with by contacting [email protected].

We retain your account data for 7 years after closure to comply with Indonesian financial regulations and tax requirements. You can request earlier deletion where local law permits. Contact our privacy team to submit a formal deletion request.

We monitor our systems 24/7 for security threats. If a breach occurs, we notify all affected users within 48 hours via email and SMS. We work with Indonesian authorities to investigate and remediate the incident. We also offer free credit monitoring for affected users.

Yes. Log into your rajahoki account and visit Settings > Privacy > Download My Data. You'll receive a complete export of your personal information, transaction history and account activity in CSV format within 24 hours.

We use cookies to remember your login session and track your lobby preferences. Essential cookies are required for the platform to function. You can disable non-essential cookies in your browser settings. We do not sell cookie data to advertisers.

Every promotional email and SMS includes an unsubscribe link. Click it to remove yourself from our mailing list instantly. You can also manage your communication preferences in your account settings under Notifications.